Understanding how we use cookies and similar technologies
Last updated: October 2024
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide information to website owners, and enhance user experience.
Cookies allow websites to recognise your device and remember information about your visit, such as your preferences and settings. They can be "persistent" (remaining on your device until deleted) or "session" cookies (deleted when you close your browser).
Lotus-osprey uses cookies and similar technologies for several purposes:
These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas. The website cannot function properly without these cookies.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the website's structure and content.
Below is a list of the main cookies used on our website:
| Cookie Name | Purpose | Duration |
|---|---|---|
| cookieConsent | Stores your cookie consent preference | 1 year |
| sessionId | Maintains your session while browsing | Session |
| selectedService | Remembers service selection for enquiry forms | Session |
Some cookies may be placed by third-party services that appear on our pages. We do not control the use of these cookies and cannot access them. Third-party services have their own privacy and cookie policies.
You can control and manage cookies in several ways:
Most web browsers allow you to control cookies through their settings. You can typically find these in the "Options" or "Preferences" menu of your browser. The following links provide information on how to manage cookies in popular browsers:
When you first visit our website, you will see a cookie banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by clearing your browser cookies and revisiting the website.
If you choose to reject cookies, you may still use our website, although some features may not function properly. Essential cookies cannot be disabled as they are necessary for the website to operate.
In addition to cookies, we may use local storage to store information on your device. Local storage works similarly to cookies but can store larger amounts of data. The information stored in local storage persists until you clear your browser data.
Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. Our website currently responds to Do Not Track signals by limiting analytics data collection.
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for the latest information about our use of cookies.
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
Email: [email protected]
Address: Level 14, 123 Collins Street, Melbourne VIC 3000, Australia